A selection of UX and product design work across hotels, property, travel, and city exploration — each one solving a specific problem in how people decide, trust, and act, not just how a screen looks.
App concept for exploring cities on foot. The core design problem was reducing decision fatigue — too many options at once stops people exploring at all — so the interface surfaces one clear next step at a time rather than a full list of every tour available.
A high-end hotel booking concept. Luxury positioning lives or dies on perceived trust before a customer ever enters payment details, so the interface was built around minimising the small frictions and uncertainties that make people hesitate to commit to a large purchase.
Estate agent website design. Property searches involve genuinely high-stakes decisions, so the priority was reducing anxiety through clarity — making it obvious at a glance what’s available, what it costs, and what happens next, rather than asking visitors to dig for basic information.

A concept app for booking hotels, focused on reducing the booking process to its essential steps. The fewer decisions a user has to actively make, the less likely they are to abandon partway through.
A two-sided platform: landlords managed their portfolio, tax, and admin in one place, while tenants found a home, rented it, and reported maintenance issues. The psychology differed by side. Landlords arrived overwhelmed by paperwork, so the experience reduced cognitive load on complex admin tasks. Tenants, often under time pressure or housing stress, needed fast, low-anxiety decisions and a maint
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